Thank you for shopping with us. If you are not entirely satisfied with your purchase, we’re here to help.
1. Exchange
You have 7 days from the date of delivery to request a exchange of an item.
To be eligible for a exchange:
- The item must be unused, unworn, and in the same condition that you received it.
- The item must be in its original packaging.
- A receipt or proof of purchase is required.
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If approved:
- Your refund will be processed to your original method of payment.
- Refunds may take 3–5 business days to reflect in your account, depending on your bank or payment provider.
3. Shipping Returns
You will be responsible for paying your own return shipping costs, unless:
- The item is defective or damaged
- You received the wrong item
Shipping costs are non-refundable, unless stated otherwise.
4. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your credit card company (processing delays may occur)
- Contact your bank
If you’ve done all of this and still have not received your refund, please contact us at:
📧 support@decoreer.com
5. Cancellations
Orders can be canceled within 24 hours of placing the order. After that, cancellations may not be possible if the order has already been processed or shipped.
6. Contact Us
If you have any questions about our Refund & Returns Policy, please contact us:
- 📧 Email: support@decoreer.com
- 📞 Phone: +91 9881230290 | +91 9881237278 | +91 9926366630